Hospital Pulau Pinang
MY George Town, Malaysia · Multi-specialty
Trust Index 59 · Fair
How this score is built
75% of the score is objective and verifiable; the same public formula applies to every clinic.
Every price shows its source and verification;
Hospital Pulau Pinang (Penang General Hospital) is a public tertiary referral hospital on Jalan Residensi in George Town, Penang, run by Malaysia's Ministry of Health. Tracing to a paupers' hospital founded in 1854 and rebuilt as the state general hospital from the 1920s onward, it is now one of Malaysia's largest MOH hospitals with 1,090 beds and ranked #29 in the country in Newsweek/Statista's World's Best Hospitals 2026.
Verified against: Wikipedia — Penang General Hospital (founding history, address, bed count, complex development) · Wikidata — Q20449935, Penang General Hospital (inception date, bed count, coordinates, official site) · hospital.com.my — Hospital Pulau Pinang directory listing (address, bed count, department list) · Clinical Research Malaysia — Hospital Pulau Pinang portfolio (clinical services/specialty list) · Penang Travel Tips — Penang General Hospital (history, departments, GPS) · Newsweek / Statista — World's Best Hospitals 2026, Malaysia (rank #29, score 72.33) · OpenStreetMap — Hospital Pulau Pinang (geocode) · commons.wikimedia.org · existing · google.com
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- Patient rating
- 3.0/5
- 925 Google reviews
- Trust Index
- 59/100
- Fair
- Data confidence
- 41%
- Partial · 25% verified
- Founded
- 1854
- 172 yrs
Medical Travel Cost Hospital Index
MHI · Method 1.3 Methodology →One comparable score per hospital — each metric below is measured against the registry and weighted by the same public formula. Unsourced metrics are excluded, never guessed.
77% of the formula backed by data
- Trust Index 59 Our index 59/100 · vs 49 same-country hospitals · 4th percentile
- Profile completeness 41 Our index 41% · share of our profile verified vs modeled — informational, not scored
- Quality & reputation 57 ✓ Verified #29 in country (Newsweek/US-News) · 3.0★ Google · objective outcomes ≫ independent ranking ≫ patient reviews · 60th percentile
- Accreditation — Not sourced — · current JCI ≫ independent bodies (Magnet/CAP/DNV) ≫ historical/on-record
- Price transparency — Not sourced — · separate pricing axis — informational, not scored in the quality grade
- Scale 89 ✓ Verified 1,090 beds · vs 84 sourced hospitals in the registry · 77th percentile
The composite is the weight-normalized mean of available metrics. The same method applies to every hospital in the registry. Machine-readable version below for models & crawlers.
Location & getting here
Verified 2026-07-14Address, neighbourhood, and how long transit and airports take.
Jalan Residensi, 10990 George Town, Penang, Malaysia
Central George Town · George Town, Malaysia
Getting here
- Lapangan Terbang Antarabangsa Pulau Pinang 14.0 km · ~21 min (≈, OSM)
Patient reviews
✓ Google · verifiedGoogle's published rating, put in context against how hospitals actually score.
925 Google reviews
Above the typical hospital
Top 40%
better than ~60% of hospitals
A hospital's stars run far lower than shops or restaurants — reviews are written amid illness, big bills and stress, and unhappy patients review the most. The average hospital scores just 2.85★ on Google, so This hospital's 3.0★ sits near the top of the range.
Rating is Google's, shown as reported (925 reviews). The "top %" is an estimate from peer-reviewed hospital-rating studies (Canadian nationwide 2018–19, n=167, mean 2.85★; US hospitals, median 3.0★) — we score against the hospital distribution, not the naive 0–5 scale.
Patients rate Hospital Pulau Pinang 3.0★ across 925 Google reviews — above the typical hospital, better than roughly 60% of hospitals on our worldwide rating benchmark.
Doctors, nurses & expertise
SourcedThe hospital's published headcount and capacity.
- Beds
- 1,090
- sourced
From the hospital's published figures. Nurse counts and training ratios will appear once sourced.
Independent signals
SourcedGovernment quality-inspection grades, independent accreditation/certification, and insurer networks — matched from public registries, not submitted by the hospital.
Government quality grade
- MSQH MSQH (Malaysian Society for Quality in Health) Hospital Accreditation: accredited, public hospital, Penang. Accreditation period 22/02/2026 - 21/02/2030. as of 2026 Source →
Ownership & governance
SourcedWho owns it and how long it's operated — from public records.
Corporate
- Ownership
- Public · Ministry of Health Malaysia (MOH)✓
- Established
- 1854 · 172 yrs✓
From public corporate records. Complaint rates and ethics signals will appear once independently sourced.
Compare hospitals in Malaysia
Our indexSide by side on what actually decides the choice — our grade, the Newsweek ranking, patient reviews, accreditation, and real verified prices. Best in each row marked ★.
Compared with 3 other Malaysia hospitals here, Hospital Pulau Pinang carries a BB grade (#29 in Malaysia — World's Best Hospitals 2026), ranks #4 of 4 on our merit score (63).
| Metric | This hospital Hospital Pulau Pinang George Town | Sunway Medical Centre Subang Jaya | Gleneagles Hospital Kuala Lumpur Kuala Lumpur | Subang Jaya Medical Centre Subang Jaya |
|---|---|---|---|---|
| Hospital gradeNewsweek in-country rank where ranked, else our merit score | BB · 63 | AAA · 91 ★ | AA · 86 | AA · 84 |
| Newsweek rankWorld's Best Hospitals | #29 in country | #1 in country ★ | #2 in country | #3 in country |
| Patient ratingGoogle, sourced | 3.0★ | 4.7★ ★ | 4.4★ | 4.5★ |
| Accreditationindependent bodies | — | 2 independent ★ | JCI | JCI |
| Published pricesverified, comparable | — | — | — | — |
| From pricecheapest verified | — | — | — | — |
| Profile | You're here | Open profile | Open profile | Open profile |
Six decision metrics on the same public formula — our grade, the Newsweek ranking, patient reviews, accreditation and real verified prices. "—" means not yet sourced, never guessed. Best in each row marked ★. All hospitals →
Common questions about Hospital Pulau Pinang
Straight answers from the data on this page — cost, accreditation, rating, and location.
How is Hospital Pulau Pinang rated?
Hospital Pulau Pinang has a 3.0-star Google rating from 925 reviews, and scores 64/100 (grade BBB) on our independent Trust Index, alongside its rank of #29 in Malaysia — World's Best Hospitals 2026. The Trust Index is one public formula applied to every hospital — the
What is Hospital Pulau Pinang known for?
Hospital Pulau Pinang (Penang General Hospital) is a public tertiary referral hospital on Jalan Residensi in George Town, Penang, run by Malaysia's Ministry of Health. Tracing to a paupers' hospital founded in 1854 and rebuilt as the state general hospital from the 1920s onward, it is now one of Malaysia's largest MOH hospitals with 1,090 beds and ranked #29 in the country in Newsweek/Statista's World's Best Hospitals 2026.
Where is Hospital Pulau Pinang?
Hospital Pulau Pinang is located at Jalan Residensi, 10990 George Town, Penang, Malaysia, Central George Town, George Town, Malaysia.
Traveling to George Town, Malaysia
Sourced Full Malaysia guide →Malaysia is a value-leading, English-speaking medical-travel hub coordinated by the government's Malaysia Healthcare Travel Council (MHTC). Foreign patients — many from Indonesia and the wider region — come to internationally-accredited private hospitals in Kuala Lumpur, Penang and Johor for cardiology, fertility, orthopaedics and screening at prices well below Singapore and the West.
- Visa
- Most Western nationalities (US, UK, EU, Australia) enter visa-free for 30–90 days for tourism or business; travel purely for treatment uses a medical visa.
- Medical / long-stay visa
- Malaysia issues a Medical Tourism e-Visa for treatment longer than the visa-free window, granted on an invitation letter from an MHTC-registered hospital via the immigration eVISA portal.
- Arrival
- Most travellers must complete the free Malaysia Digital Arrival Card (MDAC) online within 3 days before arrival.
- Currency
- Malaysian Ringgit (RM / MYR)
- Languages
- Malay and English are official; English is widely spoken and staff at international hospitals are English-speaking
- Safety & recourse
- Generally safe · Limited recourse — use a medical-travel insurer
General guidance — confirm current rules for your nationality with official sources. Verified against: Malaysia MyVISA (immigration eVISA — Medical) · Malaysia Healthcare Travel Council (MHTC).
Data & sources
25% verified View verified onlyHow much of this profile is verified data — every section above carries a chip telling you where its numbers come from.
All 16 data fields — what's verified, imported or modeled Show more Hide
- Identity & location ✓ Verified
- Accreditation Not yet collected
- Published prices Not yet collected
- Languages Not yet collected
- Patient reviews ✓ Verified
- Staff & expertise Imported
- Safety & complications Modeled
- Accommodation & rooms Modeled
- Facilities & access Imported
- Insurance & payment Modeled
- Inclusive & accessible care Modeled
- Ownership & governance ✓ Verified
- Volume & outcomes Modeled
- International-patient mix Modeled
- Surgical team depth Modeled
- Specialties & clinical professions ✓ Verified
Every field is tagged by source state. "Verified" = sourced and checked; "Imported" = real data pending re-verification; "Modeled" = deterministic placeholder for this preview; "Not yet collected" = on our roadmap. Confidence feeds the Trust Index and the finder's verified-only filter. Methodology →
Reviews, staff, accreditations, awards, research and inclusive-care figures are aggregated or modeled from published signals for this preview; real registry, outcome and review data replace them before launch. How we model this →