Queen Elizabeth Hospital
MY Kota Kinabalu, Malaysia · Multi-specialty
Trust Index 77 · Strong
How this score is built
75% of the score is objective and verifiable; the same public formula applies to every clinic.
Every price shows its source and verification;
Queen Elizabeth Hospital (Hospital Queen Elizabeth) is Sabah's principal public tertiary referral hospital, run by the Ministry of Health Malaysia across two campuses in Kota Kinabalu: QEH1 at Kepayan (open since 1957) and QEH2 at Damai (opened 2009), which was rebranded in 2024 as the Sabah National Heart Centre (Pusat Jantung Negara Sabah) — Malaysia's second dedicated cardiac-treatment facility after the National Heart Institute (IJN) in Kuala Lumpur. Both campuses are listed in MSQH's Sabah public-hospital accreditation registry, with roughly 1,179 combined licensed beds (779 at QEH1, 400 at QEH2).
Verified against: Wikipedia — Queen Elizabeth Hospital, Kota Kinabalu (site history, QEH1/QEH2 founding dates, bed counts) · The Star — "Sabah's Queen Elizabeth Hospital hailed for its heritage preservation efforts" (13 Jun 2025; establishment year, ~775-bed corroboration, referral-centre role) · hospital.com.my directory — Hospital Queen Elizabeth (postal address, department list) · Clinical Research Malaysia — Hospital Queen Elizabeth I portfolio (address, MSQH/ISO 9001 self-description, department list) · Clinical Research Malaysia — Hospital Queen Elizabeth II portfolio (address, ISO 37001/ISO 9001 certificate numbers, department list) · MSQH — Accredited Hospitals directory (Sabah public hospitals, registry current 30 Apr 2025, lists Hospital Queen Elizabeth I & II) · Westgard QC — Sigma Verification of Performance case study, Hospital Queen Elizabeth Chemical Pathology (bed-count corroboration, ISO 15189, referral lab volume) · Sabah Media — "HQE 2 dijenamakan semula sebagai Pusat Jantung Sabah" (20 Apr 2024; QEH2 heart-centre rebrand, RM80m upgrade, national ranking) · OpenStreetMap Nominatim — Queen Elizabeth Hospital, Jalan Penampang, Kota Kinabalu (geocode) · commons.wikimedia.org · existing · rankings.newsweek.com · google.com
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- Patient rating
- 3.1/5
- 589 Google reviews
- Trust Index
- 77/100
- Strong
- Data confidence
- 48%
- Partial · 31% verified
- Founded
- 1957
- 69 yrs
Medical Travel Cost Hospital Index
MHI · Method 1.3 Methodology →One comparable score per hospital — each metric below is measured against the registry and weighted by the same public formula. Unsourced metrics are excluded, never guessed.
100% of the formula backed by data
- Trust Index 77 Our index 77/100 · vs 49 same-country hospitals · 100th percentile
- Profile completeness 48 Our index 48% · share of our profile verified vs modeled — informational, not scored
- Quality & reputation 58 ✓ Verified #32 in country (Newsweek/US-News) · 3.1★ Google · objective outcomes ≫ independent ranking ≫ patient reviews · 65th percentile
- Accreditation 80 ✓ Verified 4 independent · current JCI ≫ independent bodies (Magnet/CAP/DNV) ≫ historical/on-record
- Price transparency — Not sourced — · separate pricing axis — informational, not scored in the quality grade
- Scale 90 ✓ Verified 1,179 beds · vs 84 sourced hospitals in the registry · 79th percentile
The composite is the weight-normalized mean of available metrics. The same method applies to every hospital in the registry. Machine-readable version below for models & crawlers.
Location & getting here
Verified 2026-07-14Address, neighbourhood, and how long transit and airports take.
Karung Berkunci No. 2029, 88586 Kota Kinabalu, Sabah, Malaysia (main campus off Jalan Penampang, Kepayan)
Kepayan · Kota Kinabalu, Malaysia
Getting here
- Lapangan Terbang Antarabangsa Kota Kinabalu 3.5 km · ~5 min (≈, OSM)
Patient reviews
✓ Google · verifiedGoogle's published rating, put in context against how hospitals actually score.
589 Google reviews
Above the typical hospital
Top 35%
better than ~65% of hospitals
A hospital's stars run far lower than shops or restaurants — reviews are written amid illness, big bills and stress, and unhappy patients review the most. The average hospital scores just 2.85★ on Google, so This hospital's 3.1★ sits near the top of the range.
Rating is Google's, shown as reported (589 reviews). The "top %" is an estimate from peer-reviewed hospital-rating studies (Canadian nationwide 2018–19, n=167, mean 2.85★; US hospitals, median 3.0★) — we score against the hospital distribution, not the naive 0–5 scale.
Patients rate Queen Elizabeth Hospital 3.1★ across 589 Google reviews — above the typical hospital, better than roughly 65% of hospitals on our worldwide rating benchmark.
Doctors, nurses & expertise
SourcedThe hospital's published headcount and capacity.
- Beds
- 1,179
- sourced
From the hospital's published figures. Nurse counts and training ratios will appear once sourced.
Accreditations
Independently verifiableOnly independent, checkable accreditations and rankings — published by the accrediting bodies themselves. Self-reported trade awards are deliberately omitted.
Malaysian Society for Quality in Health
Full hospital accreditation for both campuses — Hospital Queen Elizabeth I and Hospital Queen Elizabeth II both appear in MSQH's Sabah public-hospital registry, current as of 30 Apr 2025
Department of Pathology, Hospital Queen Elizabeth
Medical laboratory accreditation for the Chemical Pathology Unit, which serves as the referral laboratory for all Ministry of Health clinics and hospitals in Sabah (~2,000,000 tests/year); first Sigma Verification of Performance achieved November 2021
Hospital Queen Elizabeth
Quality management certification, per the hospital's own description reproduced in its Clinical Research Centre profile and independently corroborated by a Westgard QC case study
Clinical Research Centre, Hospital Queen Elizabeth II (cert no. 00218)
Anti-bribery management system certification for the QEH2 Clinical Research Centre unit
Newsweek / Statista
#32 in Malaysia (listed as "Queen Elizabeth Hospital")
Ownership & governance
SourcedWho owns it and how long it's operated — from public records.
Corporate
- Ownership
- Public · Ministry of Health Malaysia (MOH)✓
- Established
- 1957 · 69 yrs✓
From public corporate records. Complaint rates and ethics signals will appear once independently sourced.
Compare hospitals in Malaysia
Our indexSide by side on what actually decides the choice — our grade, the Newsweek ranking, patient reviews, accreditation, and real verified prices. Best in each row marked ★.
Compared with 3 other Malaysia hospitals here, Queen Elizabeth Hospital carries a BB grade (#32 in Malaysia — World's Best Hospitals 2026), ranks #4 of 4 on our merit score (74).
| Metric | This hospital Queen Elizabeth Hospital Kota Kinabalu | Sunway Medical Centre Subang Jaya | Gleneagles Hospital Kuala Lumpur Kuala Lumpur | Subang Jaya Medical Centre Subang Jaya |
|---|---|---|---|---|
| Hospital gradeNewsweek in-country rank where ranked, else our merit score | BB · 74 | AAA · 91 ★ | AA · 86 | AA · 84 |
| Newsweek rankWorld's Best Hospitals | #32 in country | #1 in country ★ | #2 in country | #3 in country |
| Patient ratingGoogle, sourced | 3.1★ | 4.7★ ★ | 4.4★ | 4.5★ |
| Accreditationindependent bodies | 4 independent ★ | 2 independent | JCI | JCI |
| Published pricesverified, comparable | — | — | — | — |
| From pricecheapest verified | — | — | — | — |
| Profile | You're here | Open profile | Open profile | Open profile |
Six decision metrics on the same public formula — our grade, the Newsweek ranking, patient reviews, accreditation and real verified prices. "—" means not yet sourced, never guessed. Best in each row marked ★. All hospitals →
Common questions about Queen Elizabeth Hospital
Straight answers from the data on this page — cost, accreditation, rating, and location.
Is Queen Elizabeth Hospital accredited?
Yes — Queen Elizabeth Hospital holds MSQH, MS ISO 15189, MS ISO 9001:2015, ISO 37001:2016. We list only independent, checkable accreditations published by the accrediting bodies themselves; self-reported trade or marketing awards are excluded.
How is Queen Elizabeth Hospital rated?
Queen Elizabeth Hospital has a 3.1-star Google rating from 589 reviews, and scores 75/100 (grade AA) on our independent Trust Index, alongside its rank of #32 in Malaysia — World's Best Hospitals 2026. The Trust Index is one public formula applied to every hospital — the
What is Queen Elizabeth Hospital known for?
Queen Elizabeth Hospital (Hospital Queen Elizabeth) is Sabah's principal public tertiary referral hospital, run by the Ministry of Health Malaysia across two campuses in Kota Kinabalu: QEH1 at Kepayan (open since 1957) and QEH2 at Damai (opened 2009), which was rebranded in 2024 as the Sabah National Heart Centre (Pusat Jantung Negara Sabah) — Malaysia's second dedicated cardiac-treatment facility after the National Heart Institute (IJN) in Kuala Lumpur. Both campuses are listed in MSQH's Sabah public-hospital accreditation registry, with roughly 1,179 combined licensed beds (779 at QEH1, 400 at QEH2).
Where is Queen Elizabeth Hospital?
Queen Elizabeth Hospital is located at Karung Berkunci No. 2029, 88586 Kota Kinabalu, Sabah, Malaysia (main campus off Jalan Penampang, Kepayan), Kepayan, Kota Kinabalu, Malaysia.
Traveling to Kota Kinabalu, Malaysia
Sourced Full Malaysia guide →Malaysia is a value-leading, English-speaking medical-travel hub coordinated by the government's Malaysia Healthcare Travel Council (MHTC). Foreign patients — many from Indonesia and the wider region — come to internationally-accredited private hospitals in Kuala Lumpur, Penang and Johor for cardiology, fertility, orthopaedics and screening at prices well below Singapore and the West.
- Visa
- Most Western nationalities (US, UK, EU, Australia) enter visa-free for 30–90 days for tourism or business; travel purely for treatment uses a medical visa.
- Medical / long-stay visa
- Malaysia issues a Medical Tourism e-Visa for treatment longer than the visa-free window, granted on an invitation letter from an MHTC-registered hospital via the immigration eVISA portal.
- Arrival
- Most travellers must complete the free Malaysia Digital Arrival Card (MDAC) online within 3 days before arrival.
- Currency
- Malaysian Ringgit (RM / MYR)
- Languages
- Malay and English are official; English is widely spoken and staff at international hospitals are English-speaking
- Safety & recourse
- Generally safe · Limited recourse — use a medical-travel insurer
General guidance — confirm current rules for your nationality with official sources. Verified against: Malaysia MyVISA (immigration eVISA — Medical) · Malaysia Healthcare Travel Council (MHTC).
Data & sources
31% verified View verified onlyHow much of this profile is verified data — every section above carries a chip telling you where its numbers come from.
All 16 data fields — what's verified, imported or modeled Show more Hide
- Identity & location ✓ Verified
- Accreditation ✓ Verified
- Published prices Not yet collected
- Languages Not yet collected
- Patient reviews ✓ Verified
- Staff & expertise Imported
- Safety & complications Modeled
- Accommodation & rooms Modeled
- Facilities & access Imported
- Insurance & payment Modeled
- Inclusive & accessible care Modeled
- Ownership & governance ✓ Verified
- Volume & outcomes Modeled
- International-patient mix Modeled
- Surgical team depth Modeled
- Specialties & clinical professions ✓ Verified
Every field is tagged by source state. "Verified" = sourced and checked; "Imported" = real data pending re-verification; "Modeled" = deterministic placeholder for this preview; "Not yet collected" = on our roadmap. Confidence feeds the Trust Index and the finder's verified-only filter. Methodology →
Reviews, staff, accreditations, awards, research and inclusive-care figures are aggregated or modeled from published signals for this preview; real registry, outcome and review data replace them before launch. How we model this →